Welcome to our website shop.lampiste.com this website belongs to LE LAMPISTE DE BELOEIL . These terms and conditions (which include other important hyper-linked sections such as Delivery, Cancellation and Returns and Privacy Policy) apply to your use of this website at shop.lampiste.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
1. General
We may revise these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.
2. Ordering from us
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement via email, detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from us.
Your order is an offer to us to purchase the product specified in the order. Our acceptance of an order takes place when we accept payment. To view the order status, please go to your Customer Account section or contact us by email to info@lampiste.com or call us to 1.800.919.1136 or 450.462.1137
We may refuse to accept an order:
– where we cannot obtain authorisation for your payment;or
– if there has been a pricing or product description error; or
– if you do not meet any eligibility criteria set out in our terms and conditions.
Order acceptance is subject to internal anti-fraud security checks which may result in the cancellation and refund of customer orders.
It is our responsibility to supply you with goods that meet your consumer rights.
3. Delivery
All orders are made to order and customizable, please allow 10 to 15 open days between the reception of the payment and expedition. Information on these items will also be provided when you place your order with us. Consult factory for shipping time for specific orders.
We make every effort to deliver products within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Le Lampiste de Beleoil inc. shall not be responsible for any damages, penalties, or labour charge backs, nor will it accept cancellations resulting from delayed shipments or from its inability to ship by the estimated shipping date.
Risk of loss and damage to goods passes to you on the date when the goods are delivered.
4. Consequential damage
Le Lampiste de Beloeil inc. shall not be liable for any consequential, contingent or incidental damages whatsoever. Le Lampiste de Beloeil inc. is not liable for damages of any kind resulting from any delay or failure to deliver or perform due to strikes, lockouts or other labour difficulties, or failure due to delay of sources of supply, transportation difficulties, accidents, tires, acts of God, or any other causes of like or unlike nature beyond Le Lampiste’s control.
5. Payment
You pay for your purchases online using PayPal, most major credit cards, including Mastercard and Visa Credit Card.
To ensure that your credit or debit card or PayPal account is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. We confirm that any personal information that you provide to us is held strictly in accordance with the Data Protection.
We will take reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.
6. Pricing
The price you pay is the price displayed on this website at the time we receive your order, apart from if we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price, or cancelling it. If you cancel and you have already paid for the products, you will receive a full refund. If we are unable to contact you we will treat the order as cancelled. While we try and ensure prices are accurate, our website contains a large number of products and it is always possible that, despite our reasonable efforts, some of the products on our website may be incorrectly priced.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure found within our Delivery section.
All product prices are shown in canadian dollars CAD, taxes and delivery fees will be included at the final of your payment process, at the current applicable rate, unless specified otherwise.
Orders from outside Canada may be subject to import duties and taxes. All applicable duties, fees and any additional charges for customs clearance levied by the importing country at the time the shipment arrives in your country are your sole responsibility.
Cancellation and Returns policy For information about cancellation and returns, please refer to Cancellation and Returns. In the unlikely event that you receive faulty or damaged goods, please contact us at Customer Services as soon as possible. There is more information in Cancellation and Returns regarding returning faulty or damaged items.
7. Inspection, installation and limited warranty
Buyer must inspect goods for any defects within 10 days of receipt of merchandise. No claims will be accepted alter 10 days. AIl fixtures must be installed and inspected by a licensed electrician or Le Lampiste” will have no further liability for damage to goods, persons or personal property. Electrician is responsible to notify us if any electrical or structural part has been materially altered in transport and to correct them prior to installation. Le Lampiste” warrants its products to be free from defects in material and workmanship for one year from date of purchase. This warranty is limited to the correction of any such defect or the replacement of the defective item if: Le Lampiste is properly notified and consents to the return of the item in question, if the item is returned with proof of purchase date and if it is found upon inspection by Le Lampiste de Beloeil inc. that the item is defective. This warranty does not cover labour or shipping costs, and specifically excludes any product that has been improperly installed, overloaded, altered or otherwise abused or in which any parts, including glass, have been reworked or replaced outside of our factory. This warranty specifically excludes finishes due to the unsuitability of many cleaning agents. The butler silver finish, though lacquered, may tarnish after a certain period of time. There are no other expressed warranties including any warranty of merchantability or fitness for particular purpose. Le Lampiste shall not be liable for consequential damages or cost of removal and reinstallation of its products. This warranty is limited to the original purchaser and its term commences on the date of shipment. Other than the described obligations, Le Lampiste assumes no further liability with respect to the sale or use of its products.
8. CSA/UL Listings
All fixtures shown in this catalog conform to aIl applicable CSA/UL standards at the time of printing and bear a CSA/UL label. Le Lampiste reserves the right to change or improve the design or components of any of its products due to pans availability or changes in CSA/UL standards, without assuming any obligation to modify any product previously manufactured, and without notice.
9. Intellectual Property
You acknowledge and agree that all copyright, trademarks and other intellectual property rights in the software and all material or content on this Website (including without limitation photographs, graphical images, artwork, data compilations, audio and video material) shall remain vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download and print such material and content for the purpose of using this website, including making a purchase. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
10. Returns and cacellation
All merchandise is made to order, and therefore, we cannot accept returns or cancellations of orders. When merchandise is placed with the carrier, buyer is responsible for full amount of the invoice. If the buyer, after acceptance of an order by Le Lampiste desires to cancel the order, and if Le Lampiste chooses to accept such cancellation in writing, the cancellation charges shall be 70% of the total price of the order, or, if greater, the actual costs incurred by Le Lampiste with respect to the order as of the lime of cancellation.
11. International Use
It is prohibited to access the website from territories where its contents are illegal or unlawful. If you choose to access this website from locations outside Canada, you do so at your own risk and you are responsible for compliance with local laws.
PLEASE NOTE: All orders are made to order and customizable, please allow 10 to 15 open days between the reception of the payment and expedition.